- Assessment of operator workload
- Knowledge about operator overload, or underload
- Objective and subjective data to express workload levels
Operators include ATCo’s, pilots or any other aerospace related operator.
NLR has a broad range of workload assessment tools and expertise to apply them in various (operational) settings. NLR compares the outcomes of different assessment tools and puts them into a meaningful context.
- Subjective assessment methodologies
- Validated rating scales
- Questionnaires and debriefing techniques
- Bio Behavioural methodologies
- Heart rate (variability) assessment
- Pupil diameter measurement
- Eye blink frequency measurement
- Eye scanning entropy analysis
- Researchers who can translate your workload related question in a solid study / experiment
Documents
- Operator Performance Measurements
- Human factors are vital in the safety and effectiveness
- Operator performance in Air Traffic Control
- Teamwork in Air Traffic Management
- Operator Fatigue: Measurement suite
- ATM Concept Evaluation and Validation
- Human factors solutions for rail
- Distracted operators miss important information
Related Issues
- Electro Cardio Graphy (ECG)
- Eye-tracking
- Fatigue
- Human effectiveness
- Photo Plethysmo Graphy (PPG)
- Task load